FAQ

Does Cloudsfer keep my files anywhere?
Your files are kept for a short period of time during the migration process.  As soon as a file is uploaded to its destination, we delete it from our se...
Tue, 20 Sep, 2016 at 4:33 PM
Can I migrate shared folders?
During a migration, you can choose whether you'd like to transfer folders that are shared with you or only folders that you are the owner of. T...
Thu, 6 Oct, 2016 at 3:07 PM
Can't access to : “ On Premise to cloud migration ”
Cloudsfer fully supports On Premise to cloud migration projects! If you're looking to migrate your content from On Premise to cloud system, you wil...
Sun, 25 Nov, 2018 at 1:31 PM
Running out of credits in the middle of migration – how can I continue my migration without duplicating the data already migrated?
After purchasing more credits, go to your Activity page.  Click on Retry failed items. This option will simply re-run your migrati...
Thu, 6 Oct, 2016 at 3:09 PM
Is my content protected?
Notes Cloudsfer Services are secured behind a firewall. Access is restricted and is using two factors authentication. All commu...
Thu, 6 Oct, 2016 at 3:09 PM
Creating a new folder in the Target system
In this document we will explain how to create a new folder in your Target system by using the Migration Wizard interface.  This feature by Cloudsfer en...
Wed, 30 Nov, 2016 at 4:45 PM
Do I need to install anything on my computer in order to use your service?
No, there is no need to install any software or plugin, Cloudsfer is a web-based service and does not require any further installations. If you ...
Tue, 20 Sep, 2016 at 4:33 PM
How to create a Document migration
In this article we will explain how to migrate only documents, using Cloudsfer's built-in filters. Once you connect to the Cloudsfer application, ...
Thu, 18 Apr, 2019 at 2:06 PM
My migration report indicated that some files weren't migrated, how can I know which specific files failed?
For your convenience, Cloudsfer offers you a detailed report showing information about each file you have included in your migration.  The report ca...
Thu, 6 Oct, 2016 at 3:10 PM
Can I migrate all types of files (doc, zip, png etc)?
Cloudsfer does not restrict any sort of file types, however, our service depends upon the cloud storage services we're migrating to/from, some ...
Thu, 6 Oct, 2016 at 3:11 PM