FAQ

Will my content be deleted from the source system after the migration has completed?
Your data remains on the source system. We do not delete your data from the source system after the migration.  If you need any further assistan...
Tue, 20 Sep, 2016 at 4:34 PM
Restrictions and Limitations
Even though Cloudsfer does not restrict any sort of file types or size, some cloud storage services do. Below is a list of known limitations and restrict...
Wed, 10 Jul, 2019 at 10:11 PM
What can I see in the activity log?
The activity logs provides information for all your current and past migration executions. For each executions the following properties are availabl...
Thu, 6 Oct, 2016 at 3:15 PM
Can I close the browser while the migration is running?
Yes, you can close your browse while the migration is running. The migration is not effected by closing the browser, since it is being performed on our...
Tue, 20 Sep, 2016 at 4:32 PM
Permissions
Security can be migrated to allow you to maintain your shared permissions. This document will help you better understand how to use the  Security  feature...
Tue, 20 Dec, 2016 at 3:24 PM
How to create a Scheduled migration
What is Scheduled Migration ? Using the Scheduled Migration feature gives you the ability to automatically schedule your migration. You can customize the...
Thu, 18 Apr, 2019 at 3:10 PM
Can I Link The Same Cloud Account To A Multiple Cloudsfer Accounts?
No, You can't. If you try to link an account that is already linked to an other Cloudsfer account, the following alert will appear, ...
Thu, 13 Oct, 2016 at 2:31 PM
How to create a Personalized migration
What is Personalized migration? Using the Personalized Migration option gives you the flexibility to customize your Migration Plan according to your nee...
Thu, 18 Apr, 2019 at 3:11 PM
Problem while downloading your OPAgent (On Premise Agent)
If a pop-up appears: “Windows protected your PC “please click on “more info” link Click “Run anyway” button. Please note, your data is fully secure...
Sun, 25 Nov, 2018 at 2:30 PM
What does the light in the status / taskbar mean?
Green – Connected Red – Disconnect Gray – Unregistered Yellow – Waiting for Connection If you have more questions, please contact us at Suppo...
Mon, 26 Nov, 2018 at 12:33 PM